Politique de Confidentialite

1. Data Controller

The Data Controller for personal data processing is ClimaSync S.r.l., headquartered in Italy.

For any privacy-related questions, you can contact us at: privacy@climasync.eu

2. Types of Data Collected

The personal data we collect includes:

• Contact data: first name, last name, email, phone number
• Business data: company name, VAT number, address
• Browsing data: IP address, browser type, pages visited
• Voluntarily provided data: information entered in contact forms

3. Purpose of Processing

Your personal data is processed for the following purposes:

• Responding to information requests and quotes
• Managing the waitlist for product access
• Sending commercial communications and product updates (with consent)
• Improving our website and services
• Fulfilling legal obligations

4. Legal Basis for Processing

Data processing is based on:

• Consent (Art. 6.1.a GDPR): for sending commercial communications
• Contractual performance (Art. 6.1.b GDPR): for managing demo requests
• Legitimate interest (Art. 6.1.f GDPR): for service improvement
• Legal obligation (Art. 6.1.c GDPR): for tax and accounting compliance

5. Data Retention Period

Personal data is retained for the time strictly necessary for the purposes for which it was collected:

• Contact data for marketing: until consent is withdrawn
• Browsing data: 26 months (Google Analytics)
• Contractual data: 10 years from the end of the relationship

6. Data Subject Rights

Under GDPR, you have the right to:

• Access: obtain confirmation of processing and a copy of your data
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion of data ("right to be forgotten")
• Restriction: limit processing in certain cases
• Portability: receive data in a structured format
• Object: object to processing for marketing purposes
• Withdraw consent: withdraw consent at any time

To exercise your rights, contact us at: privacy@climasync.eu

7. Cookies

Our website uses technical cookies and, with consent, analytical cookies (Google Analytics) to improve the browsing experience. You can manage cookie preferences through the dedicated banner or your browser settings.

8. Data Transfers

Data may be transferred to non-EU countries (e.g., USA for Google Analytics) only with adequate safeguards (e.g., Standard Contractual Clauses approved by the European Commission).

9. Security

We adopt appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or destruction, including: SSL/TLS encryption, limited data access, regular backups.

10. Complaints

If you believe that the processing of your data violates GDPR, you have the right to file a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali): www.garanteprivacy.it

11. Changes to Privacy Policy

This Privacy Policy may be updated periodically. Changes will be published on this page with an indication of the last update date.